Privacy Policy & Terms and Conditions
1. Who We Are & General Information
Our website address is: https://aguirawellness.com.
This website and the services offered are operated by Eva Alejandra Galindo Ramírez, operating as Aguira Wellness, registered at the Dutch Chamber of Commerce (KvK) under number 94008779.
Business address: Lammenschansweb 15C, 2313DH, Leiden, The Netherlands.
By accessing this website or booking a session, you agree to the terms outlined below.
2. Nature of Services & Disclaimer
Scope of Services:
The services offered (including Integrative Body & Awareness sessions, Biofeedback, Sound Therapy, and related practices) are intended solely for relaxation, self-exploration, and personal development.
No Medical or Psychological Advice:
These services are not medical, psychological, or psychiatric treatment, and they do not replace professional healthcare. No diagnosis, treatment, or cure of any medical or mental condition is provided or implied.
No Guarantees:
Results may vary from person to person. No specific outcomes or benefits are guaranteed.
Voluntary Participation:
Clients participate voluntarily and accept full responsibility for their physical, mental, and emotional well-being during and after sessions.
3. Physical Integrity & Client Responsibility
Physical Responses:
Clients acknowledge that body-based or sensory practices may lead to temporary and natural physical responses such as redness, warmth, emotional release, or minor bruising, depending on individual sensitivity and circulation. Aguira Wellness is not liable for these normal bodily reactions.
Health Disclosure:
Clients must inform the practitioner prior to the session of any relevant medical conditions, injuries, allergies, medications, psychological conditions, or pregnancy. Failure to disclose such information releases the practitioner from liability.
4. Hygiene & Conduct Policy
Hygiene:
Clients are expected to maintain appropriate personal hygiene to ensure a safe and respectful environment.
Professional Boundaries:
Sessions are strictly professional. Any inappropriate, suggestive, or disrespectful behavior will result in immediate termination of the session without refund.
Environment:
Clients are asked to arrive on time, silence mobile devices, and respect the session space and process.
5. Booking, Payment & Cancellation Policy
24-Hour Cancellation Policy:
Appointments must be canceled or rescheduled at least 24 hours in advance to be eligible for a full refund.
Late Cancellations & No-Shows:
Cancellations made with less than 24 hours’ notice, or failure to attend without notice, will be charged the full session fee.
Late Arrival:
Late arrivals may result in a shortened session to respect subsequent bookings. The full session fee still applies.
6. Age Requirement
Services are available to clients 18 years and older.
Minors may only receive services with explicit written consent from a legal guardian, and only where legally permitted.
7. Personal Data & Privacy (GDPR Compliance)
Data Collected:
When visitors leave comments or interact with the website, we may collect data shown in forms, IP address, browser user agent, and technical information for security and spam prevention.
Session Data:
Biofeedback data, thermal images, or session-related records are stored securely and shared exclusively with the client for personal reference. They are never sold or used for marketing without explicit consent.
Purpose of Processing:
Personal data is processed for:
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Managing appointments and services
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Client communication
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Administrative and legal obligations
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Website security and functionality
Legal Basis:
Data processing is based on one or more of the following:
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Client consent
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Performance of a service contract
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Legal obligations under Dutch and EU law
8. Data Retention
Personal data is retained:
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For the duration of the professional relationship
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As required by applicable tax or legal obligations
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Until the client requests deletion, where legally permissible
Comments and related metadata may be retained indefinitely for moderation and security purposes.
9. Cookies
If you leave a comment, you may opt to save your name and email address in cookies for convenience. These cookies last for one year.
Temporary cookies are used on the login page to check browser compatibility and are deleted when you close your browser.
Login cookies last for two days; screen preference cookies last for one year.
10. Embedded Content & Third Parties
Articles on this site may include embedded content (such as videos or images) from third-party websites. Embedded content behaves as if you visited the originating website directly and may collect data according to their own privacy policies.
Some services (such as booking systems, payment providers, or website plugins) may process limited data on our behalf in compliance with GDPR.
11. Your Rights Under GDPR
You have the right to:
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Request access to your personal data
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Request correction or deletion of your data
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Withdraw consent at any time
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Request an exported copy of your data
These rights do not apply to data we are legally required to retain for administrative, legal, or security reasons.
12. Limitation of Liability
To the fullest extent permitted by law, Aguira Wellness shall not be liable for any direct or indirect damages arising from the use of this website or participation in services, except in cases of gross negligence or willful misconduct.
13. Governing Law
These terms are governed by and construed in accordance with the laws of the Netherlands. Any disputes shall fall under the exclusive jurisdiction of the competent courts in the Netherlands.
14. Changes to These Terms
Aguira Wellness reserves the right to update or modify these Terms & Privacy Policy at any time. The most current version will always be available on this website.
15. Contact
For any questions regarding these Terms & Privacy Policy, please contact:
sandra@aguirawellness.com
16. Invoicing & Payment Confirmation (Private Clients)
For private clients, payment is generally processed via a secure payment link. Upon successful payment, clients will receive a payment confirmation by email.
Invoices are issued upon request.
Clients who require a formal invoice may request one by contacting Aguira Wellness. Invoices will be issued in accordance with applicable legal and tax requirements.
Aguira Wellness does not operate a public checkout system on this website. All payments are arranged individually and processed through secure third-party payment providers.